KnowBe4 - Phishing Test

Dwight-Englewood Subscribes to a service called KnowBe4 to help us get better at detecting scam (phishing) emails.

Often scammers will send very realistic looking messages to get you to download malicious software or in some cases to get you to enter your passwords or share sensitive information.

Usually, however, these emails can be spotted if you know what to look for.

Often the message comes from a generic email account that you don't recognize (e.g. Payroll@d-e.org).

Other times the links in the email point to strange locations other than where they say. You can check where a link points to by hovering the mouse over it without clicking.

Sometimes, the message just sounds or feels weird. It might reference an account that you don't own or an event that you don't recognize.

KnowBe4 helps us get really good at recognizing these signs by sending us "fake" scam emails.

If you see one, don't click on any links. You can simply delete it.

If you do click on a link or enter sensitive information, you will get a warning illustrating the parts of the email that should have been suspicious to you. If you click on more than one of these messages in a certain amount of time, you will be enrolled in a short training course to help build your scam detection skills.

Every year, companies lose millions of dollars to ransomeware attacks. We put a lot of technical features into place to minimize our risk, but YOU are the last line of defense. It is critical that we are all as good as we possibly can be at detecting these scams.

One last thing... if you get something that looks like a scam, there is no need to forward it to the Technology Department, just delete it. 

KnowBe4 pushes out scam tests every month to the entire Faculty, US and MS students. If everyone sends them back to us, it creates a large backlog of Helpdesk emails. Thanks for your help.