iPad update

The items below are recommended before updating your iPad to the latest iOS version released by Apple. These steps generally apply to most iOS versions although some upgrades may require more steps. Contact Computer Services with any questions or concerns.

Don't upgrade right after the iOS release. Best practice is to wait a week or two until lots of others have updated, the press has had a chance to report on issues, and, if necessary, Apple has released a fix for any problems. This is especially true with a major upgrade such as from iOS 9 to iOS 10. Unless you need the major upgrade to fix a particular problem, wait a month after a major release. If you have a question as to whether you should upgrade, email Computer Services at Help

1. Backup your iPad data
   • Be sure to include your images and videos, if you don't want to risk losing them. Google Photos works well for backing them up if you don't have sufficient iCloud space for this.
   1. Know your login information including your My DE and Apple ID username and password.
      • If you have two-factor authentication enabled, which is NOT recommended for your school Apple ID, make sure you have your second-factor authentication device with you.
   2. Upgrade at home while connected to power. -- Some upgrades tie up your iPad so that you can't use it for a long time so don't do it in school.
   3. After you update iOS, update all your apps. -- Go to the Updates tab in the App Store app to do this.
      • Sometimes, older versions of apps do not work well on the latest iOS version and new versions are not available for installation until after the iOS update.

If you need them, Apple's directions for upgrading are here. The wireless upgrade option is the simplest.