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Magnus Health is a new portal where parents can upload medical forms and information about their students. It will be used for the first time for the 2019-2020 school year.
Where to Access?
Where to Access?
Parents can access the Magnus Health Portal by logging into MyDE, going to the Resources tab, and clicking on the Magnus Health tile.
Getting Started
Getting Started
For an overview of where to download and submit forms see Getting started video (2.5 minutes)
How to Upload Forms
How to Upload Forms
You can upload a photo of completed forms using your smartphone. Use the browser on your phone or an iPad (e.g. Safari or Chrome) to login to Magnus then follow the directions at How Do I Upload a Record to a Requirement.
If you are using your phone/iPad, you will have the opportunity to take a photo or pick from photos on your phone after you press the Choose File button:
Support
Parents can reach out to the Magnus support Help Desk if they are having difficulty navigating the site, entering data online, or downloading forms.
Magnus Help Desk:
- Online chat is available from the Need Help menu in the upper-right corner after you login in.
- Phone: 877-461-6831 (or for outside of USA call 919-502-7689)
- email: service@magnushealthportal.com
Magnus Help Desk Hours (as of Aug 2019):
July - August: Mon - Thurs 9am - 9pm EST Fri 9am - 7pm EST
September - June: Mon- Thurs 9am - 6pm EST Fri 9am - 5pm EST
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