Chromebook Troubleshooting

Powerwashing your Chromebook is the first step in troubleshooting a malfunctioning device. To powerwash your Chromebook:

1. Sign out of your Chromebook.

2. Press and hold Ctrl + Alt + Shift + r.

3. Select Restart.

4. In the box that appears, select Powerwash > Continue.

5. Follow the steps that appear and sign in with your Google Account.